Privacy Policy
Scope
Strategicmarketdirections.com (“the Site”) is owned and operated by Strategic Market Directions (Mike Stankiewicz). We are committed to protecting your personal information, being transparent about what information is collected, how it is collected, and giving you control over how we use it.
For purposes of this Privacy Policy, ‘personal information’ is information that identifies you and can be used to contact a particular individual. Non-personal information is data in a form that does not permit any direct association with any specific individual.
This Privacy Policy explains how Strategic Marketing Directions collects, uses, and protects personal and non-personal information when you use our website and/or purchase our ‘services’. Please read this policy in full to understand what information we hold about you, how we may use it, and how you can access, update, and delete your personal information.
Why Do We Collect Information?
We collect different information about our users for the following reasons:
To fulfil service orders
To help us monitor, analyse, and improve our Services
To provide you with more personalised experience
To process payments for our services
Information We Collect
Information You Provide Us Directly
We collect information directly from you when you participate in our services or otherwise provided directly to us e.g.:
Name and surname
Email address
Phone number
Billing address
Information We Collect Automatically
When you visit our Site, use our Services, or view our online advertisements, we may use cookies, web beacons, personalised retargeting, and other technologies to collect non-personal information. This includes:
Browser type and operating system
Web pages viewed
Links clicked
IP address
The site you visited before coming to our site
Emails from Strategic Market Directions that you open and/or forward
Strategic Market Directions offers or links you connect to via emails
Cookies and Tracking Technologies: These technologies provide you with a more personalised and richer experience on our Site. You can manage your cookie preferences through your browser settings or by visiting http://www.allaboutcookies.org/manage-cookies/.
Usage and Website Activity Information:
When you visit our websites, we or our third-party service providers collect information about your use of the website: Your Internet service provider’s address, your location as determined by your Internet Protocol (IP) address, the name of the Website or advertisement directing you, your user agent, as well as your clicks and activity on our Websites. We use this information to understand how to make our Websites more available and user-friendly to our customers as well as to provide you with advertising that may be of interest to you. This is described in more detail below. To learn how you can opt out of such advertising, read below. We do not serve interest-based advertising to users we identify as using our websites from EU IP addresses.
Google and Adobe Analytics:
We use tools called “Google Analytics” and “Adobe Analytics” to collect some information we listed above about your use of the services. We use the information we get from Google Analytics and Adobe Analytics to improve the services. In order to collect this information, Google Analytics and Adobe Analytics may set cookies on your browser or mobile device, or read cookies that are already there. Google Analytics and Adobe Analytics may also receive information about you from apps you have downloaded, that partner with Google or Adobe, respectively. We do not combine the information collected through the use of Google Analytics or and Adobe Analytics with personally identifiable information.
Google’s ability to use and share information collected by Google Analytics about your visits to the services to another application which partners with Google, is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Please review those and see http://www.google.com/policies/privacy/partners/ for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here.
Adobe’s ability to use and share information collected by Adobe Analytics about your visits to the services to another application which partners with Adobe, is restricted by the Adobe Analytics Terms of Use and the Adobe Privacy Policy. Please review those and see https://www.adobe.com/privacy/marketing-cloud.html for information about how Adobe uses the information provided to Adobe Analytics and how you can control the information provided to Adobe. To prevent your data from being used by Adobe Analytics, you can download the Adobe Analytics opt-out browser add-on for Adobe Analytics which can be found here.
The Google Analytics and Adobe Analytics products we use collect only anonymized IP addresses for IP’s located in the EU.
Social Media
We engage with customers on various social media platforms like Facebook, LinkedIn,Twitter, Pinterest, and Instagram. If you contact us on one of these platforms for customer service or otherwise, we may contact you via direct message. Those communications are governed by this policy as well as the policy of the relevant social media platform.
Information We Collect from Other Sources
We may obtain information about you from other sources, including social media platforms, data aggregators, and public databases. This may include:
Name, postal address
Consumer and market research data
Purchase behavior
Publicly available data or activities, such as blogs, videos, internet postings, and in-store shopping behaviour
How We Use Your Information
Strategic Market Directions may use the information we collect about you for the following purposes:
To send products and information;
To provide, maintain, and improve our Services;
To process your transactions and manage your orders;
To communicate with you about your account or transactions with us and send you information or request feedback about features on our Site;
To personalise your experience and deliver content and product offerings relevant to your interests;
To show you relevant advertising, including personalised retargeting ads;
To comply with legal obligations, resolve disputes, and enforce our agreements.
Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), Uplevel Marketing LLC processes your personal data based on the following legal bases:
Consent: Where you have provided your consent (e.g., for receiving marketing communications);
Contractual necessity: To perform our contract with you or take steps at your request before entering into a contract;
Legitimate interests: For our legitimate interests in managing, maintaining, and improving our business and customer relationships;
Legal obligations: To comply with our legal obligations.
How We Share Your Information
We take seriously our responsibility to maintain your privacy. We will only share your information under the following circumstances:
With service providers: We may share your information with entities that provide services on our behalf, such as website development, payment processing, email distribution, and promotions management. These entities will only use your information to the extent necessary to perform their services.
With identified entities: If you specifically request or use products or services from a third party while on our Site, we may share your information with those entities.
For legal reasons: We may share your information when required by law or necessary to protect any person’s property, rights, or safety, or to investigate potential violations of the law.
In business transactions: In the event of a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, your information may be transferred as part of that transaction.
With your consent: We will share your information in accordance with your consent.
In aggregated form: We may share information in an aggregated or anonymised form that does not directly identify you.
We will never sell your personal information to any third party.
International Data Transfers
Please be aware that your information is stored and processed in Australia. By using our Site and Services, you consent to such storage and processing of your information.
Transmission of Data to Other Countries:
Your Personal Data is processed in Australia, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data. By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.
Your rights under EU Data Protection Laws:
If EU data protection laws apply to our processing of your information, you are entitled by law to access, correct, amend, or delete personal information about you that we hold. A list of these rights is below.
You can access, amend or update your information by contacting us at ztk512@gmail.com. If you email us please include your previous and current full name, mailing address, email address and phone number. Your request should contain a detailed, accurate description of the data you want access to. For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file.
In the event that we refuse a request under rights of access, we will provide the individual with a reason as to why. Individuals in the EU have the right to complain as outlined in dispute resolution section.
A list of your rights is below:
Right of access –the right to request a copy of the information that we hold about the individual.
Right of rectification – the right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability –the right to have the data we hold about you transferred to another organisation.
Right to object –the right to object to certain types of processing such as direct marketing. We do not engage in direct marketing to individuals that we know reside in the EU.
Right to object to automated processing, including profiling – the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect. We do not currently engage in any automated processing or profiling of individuals we know reside in the EU.
How long do we keep your information?
You can delete your account or request that we delete your account by writing us at privacy@grantcardone.com. If you choose to delete your account, we will begin the process of deleting your account from our systems.
Data Retention
We retain your information after you request such deletion for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations and/or as necessary to protect our legal rights or for certain business requirements. For example, when we process your payments, we will retain this data for longer periods of time as required for tax or accounting purposes. See below for specific reasons we would retain some data for longer periods of time:
Security, fraud & abuse prevention – i.e. to protect you, other people, and us from fraud, abuse, and unauthorised access.
Financial record-keeping – when you make a payment to us we are often required to retain this information for long period of time for purposes of accounting, dispute resolution and compliance with tax, anti-money laundering, and other financial regulations.
Complying with legal or regulatory requirements – to meet any applicable law, regulation, legal process or enforceable governmental request, as required to enforce our terms of service, including investigation of potential violations.
Direct communications with us – if you have directly communicated with us, through a customer support channel, feedback form, or a bug report, we may retain reasonable records of those communications.
Even if you delete your account, keep in mind that the deletion by our third-party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time. For any privacy or data-protection-related questions, please write to ztk512@gmail.com.
Legal basis for processing (EEA visitors only):
If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we need the personal information to perform a contract with you (e.g. to provide you with our Services), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time why we need to use your personal information. If we process personal information in reliance on your consent, you may withdraw your consent at any time.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact Us” section below.
Data Breach Notification
In the event of a data breach that may affect your personal information, we will notify you as soon as possible, in accordance with applicable law, and provide information on the steps you should take to protect yourself.
Your Choices and Control Over Your Information
You have the following choices regarding your information:
Opting Out of Personal Information Collection
You may decline to submit personal information through strategicmarketdirections.com.au, but this may prevent us from providing certain services to you.
Managing Cookies and Non-Personal Information Collection
You can manage or disable cookies through your browser settings or opt out of interest-based advertising as outlined in the “Information We Collect Automatically” section.
Accessing, Updating, and Correcting Your Personal Information
If you have an account with us, you can log in to review and update your personal information. You may also contact us at ztk512@gmail.com to request access to or correction of your information.
Controlling Communications
You can opt out of receiving promotional emails or text messages by following the instructions in those communications or by contacting us at ztk512@gmail.com.
Requesting Information Disclosure
You can request information about our disclosure of personal information to third parties for their direct marketing purposes by contacting us at Strategic Market Directions, PO Box 401, Wallan, 3756 VIC, AUSTRALIA.
Children’s Privacy
Protecting the privacy of children is especially important. Our Site is not directed to individuals under 18, and we do not knowingly collect personal information from children under 13. If you believe that a child under 18 has provided us with personal information without your consent, please contact us to request the removal of that information.
Arbitration Agreement
By using this Site or engaging with Strategic Market Directions’ Services, you agree that any dispute, claim, or controversy arising out of or relating to this Privacy Policy, your use of our Services, or any other aspect of your relationship with Strategic Market Directions, shall be resolved through binding arbitration rather than in court. This agreement to arbitrate is intended to be broadly interpreted.
Scope of Arbitration
All disputes arising under this Privacy Policy, your use of the Site, our Services, or any other issues related to our relationship shall be resolved through final and binding arbitration, except as specified below. This includes disputes based on contract, tort, statute, fraud, misrepresentation, or any other legal theory.Class Action Waiver
You agree that any arbitration shall be conducted only in your individual capacity and not as a class action or other representative action. You expressly waive your right to file a class action or seek relief on a class basis.Arbitration Procedure
The arbitration will be administered by a company we determine under its rules and procedures. The arbitration shall take place in Melbourne, Australia, unless otherwise mutually agreed upon by the parties.Governing Law
The International Arbitration Act 1974 (IAA) law applies to this agreement. The arbitrator shall apply this law without regard to its conflict of laws principles.Exceptions to Arbitration
Notwithstanding the foregoing, either party may bring an individual action in small claims court. Additionally, Strategic Market Directions may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.Costs and Fees
Each party shall bear its own costs and expenses in the arbitration, including attorneys’ fees, except that the costs of the arbitration itself (including the arbitrator’s fees) shall be borne by Strategic Market Directions, may seek injunctive or other equitable relief to protect its intellect, except as provided by law.Severability
If any portion of this Arbitration Agreement is found to be unenforceable, the remaining portions shall remain in full force and effect.Opt-Out Provision
You may opt out of this Arbitration Agreement by sending a written notice of your decision to opt-out to Strategic Market Directions, PO Box 401, Wallan, 3756 VIC, Australia, within 30 days of your first use of the Site or Services. If you opt-out, neither you nor Strategic Market Directions can require the other to participate in an arbitration proceeding.
Changes to This Privacy Policy
Strategic Market Directions may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy. Please review this page periodically to stay informed about our practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or its implementation, please contact us at ztk512@gmail.comor by mail at:
Strategic Market Directions
P.O. Box 401
Wallan, 3756 Victoria,Australia